What Our Clients Say About Us

"After mulling over whether to use a cheaper product we chose to use a Karelia Country Oak plank for re-flooring over our existing strandboard floor. I cannot stress how pleased we were to make this choice. I am an ex builder and installed the floor myself and found the product to be of exceptional quality. Every join both horizontally and at the end of the board fitted together perfectly. I now make musical instruments and could not have achieved a flusher join using sash clamps in my workshop. We used 40sqm and did not have to reject a single board or find a single defect. The finish is extremely hard wearing and yet has a natural feel. It is such a pleasure to find a product that has obviously been fully tested and perfected and which has been subject to a high standard of quality control. I would gladly recommend Karelia flooring to anyone else contemplating the many choices available on the market today. I also found Boris and his team at Quality Floors very helpful and a pleasure to deal with. I made these comments unsolicited because I’m such a happy customer."
- Andy Hamilton - Silverdale, September 2018
 
"I recently installed 110m2 of the Antique Oak in my own home and am very happy with it.
Still meaning to send through a couple of photos."
- Aidan McWilliams - Thistle Building, Masterton, June 2018
 
"Hi Donna, Thank you, to both you and Boris for sorting out our flooring debacle! And really going above and beyond…Have a good evening."
- Michael - Forrest Hill, Auckland, February 2018 2017
 
"Thanks so much for all your help. You have provided an amazing service."
- Lisa & Jeff Dinnington – Mangawhai Heads, September 2017

"Hi Donna, We will certainly use you further down the track for all of our wooden flooring needs and will be shouting your praises from the rooftops for any friends or family building and requiring wooden flooring. We can't thank you enough. "
- Holly & Stu – Auckland, July 2017
 
"We are building 2 new houses within the next 4-6 months or so.  We will definitely be using your product as we are very pleased with how it has turned out in our kitchen at home.  Probably go for a lighter shade in one of the houses at least."
 - Susan Bedford – Auckland, March 2017

"Got it all laid in exactly 11 hours, looks good, easy to lay, bit of trick around the doorways, but easy when you think it through. The quantities were bang on! We'd happily lay this product again and will definitely recommend it for future jobs, thanks Boris "
 -  Mark Cochrane, Builder – Auckland, October 2016

"This was the installed flooring we used for the Service Foods Expo. The flooring was great for the amount of traffic we had coming through. The product was durable and looked nice and the staff was extremely helpful in getting this for us urgently.  It is super easy to install and break down and we would definitely recommend this product to other users."
- Candice Crow, Shopfits NZ – Sandringham, Auckland, September 2016

"We recently renovated our rental and wanted some cost effective natural wooden flooring that would make our standard white kitchen look more premium. The advice from the Karelia team was outstanding and the price was very reasonable considering the quality. Once the reno was finished it rented within two days and most of the people who viewed the property commented how nice the flooring looked. Thanks Karelia"
- Darren Goodacre - Northcote, Auckland, August 2016
 
"Just read your installation guide before laying the flooring tomorrow. Nice work, I've laid a lot of flooring before and its the most comprehensive and well thought out one I have ever read."
-Paul Young, Builder - Northcote, Auckland, April 2016

"Hi Boris, Floor is installed and it feels and looks like we are living in a new house. We love it, it is so beautiful. Thanks Patsy and Ivo"
- Patsy and Ivo - Kumeu, April 2016

"Floor has been down since 2010 and still looks as good as when it was done. Best floor we could have put down in a high use area. Andrew Denton"
- Andrew Denton - Helensville, February 2016

"Thank you so much for your time to see me and explaining the benefits of a timber floor (at that time I was considering to go for a laminate floor) in January. I appreciate your patience to keep contacting me and recommending Warren to do the installation for me. The floor looks great and feels ware. Timber vs Laminate: Timber won (both quality and services)!"
- Betty - Sunnynook, Auckland, May 2015

"Richard is currently laying our new Iroko floor and doing a fabulous job!! It looks great and we are very pleased."
- Murray & Pip - Milford, May 2015

"Hi Guys, slight problem with my new floor. It is so lovely I am spending all my time weeping it to make sure it is perfect. Seriously, absolutely love it. It looks amazing. I think Kyle is going to send you some photos Boris. Thanks for your help choosing what is the icing on the cake of our renovations. Cheers Nicky"
- Nick & Peter - Silverdale, April 2015

"I bought Karelia Arctic oak in the 188mm wide boards.  We used the wood to replace tiles in our kitchen dining and front entrance way. The floor looks awesome now.  I put it down myself and found it relatively simple.  The joins lock together nicely and even though the existing floor wasn’t as level as I could have made it there is no squeaking or movement.  I dealt mainly with Donna throughout the whole process and found her great to deal with.  I changed my mind a fair bit before purchasing the floor so she was very patient and never tried to push me one way or another.  Both her and Boris gave great advice and were both a pleasure to deal with.  I would definitely recommend the product and the team at Karelia."
- Vaughn – Auckland, February 2015

"Please find attached photos of our lounge and bedroom that we did with the Karelia Oak Nature. These were the shots taken professionally for our house sale (it sold immediately – thanks to the flooring!)."
- David – Auckland, December 2014

"We are delighted with our floor and the way it enhances our home. The installation was carried out by our builder and this proved straightforward, thanks to the comprehensive instructions which are well worth reading carefully. We were most impressed with the fit and finish of each board and the way everything fitted together so accurately. The finished floor looks amazing and seems to be standing up well to our children and dog."
- Colin and Kendra – Glenfield, Auckland, October 2014

"Thanks Donna.  You’ve been a star right through.  The floor looks terrific.  We are very satisfied with it."
- Barry – Kaiwharawhara, Wellington, September 2014

"Hi Donna, Just wanted to let you know how pleased Daniel and I are with how the wooden flooring looks – we’re both absolutely stoked.  Thanks for being so easy to deal with and making the whole process pain-free! Thanks also for putting us on to Kyle, he’s done a fantastic job and we’d happily recommend him to anyone else. Cheers Cathy"
- Daniel & Cathi – Beachlands, September 2014

"Hi Boris, Just wanted to tell you my floor (oak ebony stonewashed) looks great. I love it!"
- Lisa – Christchurch, August 2014

"I am sending this message to say we are absolutely delighted with the flooring.  It’s looking beautiful.  Also, our builder was complimentary about the way it fitted together."
- Barry – Kaiwharawhara, Wellington July 2014

"We are absolutely thrilled with our new floor and Stuart did a superb job. We have had several favourable comments already and have passed on your details."
-Trudie and Charlie – Hauraki, Auckland, March 2014

"Hi Donna, just wanted to let you know that we've installed our new wooden floor last weekend and it looks fantastic!  It only took 2 days to do.  Thank you very much for helping us with this."
- Paula - Wellington, November 2013

"The flooring is down and looks nice. We are really happy with the product. It seems to withstand a bit of punishment too. It was fairly straight forward to install, but it did take the first few lengths to get the knack of it. The kitchen is 90% complete so I will try and take a favourable photo of it over the next few days and send it to you."
- Matt - Auckland, October 2013

"What a fantastic quality product! Easy to install (with help from my builder) and great service from the team at Karelia incl. keen pricing. The results speak for themselves with value added to our home in a timeless fashion. Love walking on it (in bare feet) and looking at the visual symphony of (beech) wood which warms the senses. Has completely transformed our home and friend's reactions confirm the same positive response. Can't speak highly enough of it....If you are in the market of parquet flooring, look no further!"
- Peter - Blockhouse Bay, Auckland, September 2013

"We are ecstatic with our new floors and we are very appreciative of the effort that you put into making sure that we got the correct products. The end result is better than we imagined.
I will certainly recommend you, your company and your products to anyone. I am also serious about the offer to view our floors for your potential customers here on the Hibiscus Coast.
Your recommendation to use Richard to install our floors is also appreciated. He takes pride in his work and it shows in the final product."
- Gary and Chantal – Hibiscus Coast, July 2013

"Hi Donna, Well our flooring is done -- it looks great, I'll send you a couple of pictures later this week …Thanks again for everything. We've been impressed both by the product and your service."
- Patrick – Browns Bay, Auckland June 2013

"Donna, our floor was installed on Friday. I love, love, love it and Warren and his team were great. The tone of the floor brings everything in the house together perfectly. If I win the lottery, the first thing I will do is rip out all the new carpet and replace it with smoked oak. Will send a picture through once kitchen is completed. Thanks again, Betsy"
- Betsy – Birkenhead, Auckland May 2013

"Thank you for your assistance, in the end we went with a high quality laminate as we feel it will suit our current lifestyle better than an engineered floor.
If I get anyone asking about engineered flooring I will tell them to contact you, we found you great to deal with and liked your product."
- Alex - Papakura, February 2013

"The Karelia floor has now been laid and looks absolutely excellent. After careful reading the installation instructions the floor went together easily and smartly. Then when the skirting was added the job was complete and looked spectacular.
The floor looks clean, tidy and attractive. Very favourable comments from visitors. Great advertising for you!"
- ​Martin and Rita - Waihi, January 2013

"I am a registered builder and have been working in the building industry for 28 years. In the past 15 years, I have done a lot of timber floor work ranging from Rimu, Matai, Oak to 5 other kinds of overseas imported ones. The Karelia Oak Ivory timer floor that I have used in late 2012 was one of the best for me to lay. It is clean, light to handle, very smoothly polished and it is easy to fit in make it quicker to complete the job. My clients are very happy to see the finished floor.
I have no doubt to recommend anyone to choose this kind of material as it creates a very classic luxury look to the house."
- Diem Son, Quantity Surveyor NZIQS – Auckland, June 2012

"We were building our dream home and we knew we wanted a wooden floor. I had investigated numerous options including solid wood, bamboo and ecowood. Every salesman assured me that his product was the best. Eventually through a process of elimination I came to Karelia and Boris. I was immediately impressed with Boris's knowledge of his product and the industry (including his opposition.) We chose the fantastic two strip oak design to complement our home. The builder laid it for us and one year on it still looks great. We have a huge amount of sunlight hitting the floor I was concerned that fading could be an issue. The floor has faded a minute amount but we couldn't be happier with the result. It is also very easy to keep clean (using the Cleaning Kit available from Karelia.) I cannot recommend Boris and Karelia more highly. Their service, knowledge and product is top notch."
- Mike - Mangonui, Northland, February 2012

"Hi Donna, Thanks again for the great product, I am very happy with my flooring."
- Kate – Three Kings, Auckland, January 2012

"Thanks again for all your help with the floors. We couldn’t be happier with them and with the service you provided to us. Everyone who sees them comments on how fantastic they look and how comfortable they are to walk on."
- Jonathan – Milford, North Shore, November 2011

"Hi Donna, just wanted to drop you a note saying thanks for the great service and advice that we received from your company. We’re super happy with the oak overlay flooring and it was a dream to lay (the friend who helped me lay it commented on what great quality the wood was, and how easy it was to cut). I’ve recommended you to him for when he builds his place up north. Thanks again"
- Phil – Ponsonby, Auckland, August 2011

"It is so difficult to choose flooring, there are so many options out there; colours, flooring types, I found it very confusing and nerve racking making sure we made the right decision on such an important purchase. Once it is laid that’s it, you have to get it right. Karelia made that decision making process a lot easier, I was very confident we were making the right choices. After talking with Donna I felt much better informed. There were so many things I had not considered. With their wide knowledge of how the industry makes flooring I knew I was getting the right floor for New Zealand conditions and a floor that would last. I had a very specific colour in mind and an existing piece of flooring that I thought I would have to replace because it was not the colour I wanted. Karelia saved me a lot of money by pointing out that I need not take up the old floor and found a solution for me to match the new one that was being laid. I got a beautiful new floor that seamlessly flowed throughout the house, in the colour that I wanted, blending the old with the new. The floor looks great, I am very happy with the result."
- Steve – Birkenhead, North Shore City, January 2011

"We recently installed a Karelia floor in our revamped kitchen. Boris provided excellent advice on product selection and installation. As a DIY project it went perfectly and the end result looks fabulous."
- Gavin and Rowena - Whakatane, December 2010

"We have just finished laying the floor we bought and I have to say it is more than we thought it would be. It looks terrific and frankly it was much easier to lay than we expected. No waste and easy. Many thanks."
- Andrew - Albany, North Shore City, October 2010

"We have spent the last 8 months renovating our house and have had some really poor experiences along the way. However Boris has always been totally professional and helpful. He was knowledgeable about the product and answered our questions fully and honestly. His communication was always prompt and courteous and we are totally happy with the flooring. We would definitely recommend Karelia flooring and particularly the service provided by Boris."
- Paul and Amanda Pearson – Whangaparaoa, North Shore City, September 2009

"We recently bought overlay flooring from you for our dining room and kitchen. We appreciate your advice on the type of flooring suitable for this area, which was substantially lower in price than from other suppliers. Your advice on the correct installer was spot on. He has done a fabulous job. We are happy to allow your client to inspect the finished product."
- Robyn & Stuart – Birkenhead, North Shore City, March 2009

"I used the timber from Quality Floor Ltd twice for the flooring of my place. The timber product is excellent in quality, and it’s easy to be installed firmly and tightly without using any glue due to special engineered joint method. The timber is so natural in colour and solid, giving a beautiful presentation. Also customers are well guided in an honest way with sufficient information and kindness before deciding to buy the type of timber. The price is quite competitive. So, I am not hesitated to recommend this product to be used for any timber flooring."

저는 저의집 마루에 Quality Flooring Ltd 목재 제품을 두번사용했습니다. 이제품은 품질이 우수하고 특별히 설계된 Joint 방법으로 인해 접착제 없이 튼튼하고 견고하게 설치 됩니다.이 목재는 색갈이 자연스럽고, 견고해서 설치시 매우 아름답습니다. 또한 고객은 구매전 충분한 정보가 친절과 정직으로 제공됩니다. 가격도 저렴합니다. 따라서 저는 이 제품을 마루 사용에 사용 할것을 주저 없이 권합니다.

-  James – Newmarket, Auckland, November 2008
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"I am very happy dealing with Boris of Karelia in my recent home flooring renovation. He knows the products well from choices of wood to installation. He always tries to meet customer’s needs and addresses all questions well on wooden floor from first timers like me. Thank you again, Boris."
- Alan - Remuera, Auckland, June 2008

"And thank you once again for the wonderful floor! We absolutely love it. Warm, durable, hygienic and even more important, it looks absolutely stunningly new after 1.5 years. I have lost count how many times I gave your details to people who were asking about the floor. Cheers"
- Ilya - St. Johns, Auckland, April 2008

"We laid our own Karelia overlay floor around 15 months ago. It was very easy to lay and the guidance given was easy to follow. It has proved robust and hardwearing, plus it looks awesome."
- G & J Couch - Whakatane, January 2008

"I have now got the floor in place, I am very pleased with the result, I showed my neighbor your product, and they also bought from you. I would like to thank you for your service and help, I am very pleased with my floor, and would recommend you and your company, the flooring is easy to install. I am extremely pleased. Thank you Boris."
-Roger - Waiheke Island, Auckland, May 2007

"We did a kitchen renovation and we were shopping for a good deal on timber flooring. Went for an appointment with Boris from Karelia and the service was just superb from advice, installation and delivery. We wouldn't hesitate to recommend him to anybody."
- Romeo & Dolores - New Lynn, Auckland, March 2007

"One Happy Customer, Reasons as follows:
a) Boris of Karelia has good product knowledge. Also he understands customer's needs and customer's budget. In short, he is a very efficient person. I enjoyed dealing with him and no time wasted.
b) Boris of Karelia also offers after sale customer service by directing me to reputable floor installer. It has been another delight in experiencing professional floor installation.
c) I really enjoyed the finished flooring. It is warm looking and practical to suit my lifestyle. Being a pet owner, easy maintenance is crucial.
d) It has only been a month since my new flooring being installed. But I am totally confident in the product as Karelia offers warranty on its product and I am sure Boris of Karelia will stand by the product as well.
On the whole, I would not hesitate in recommending the company if anyone else was interested in getting wooden floor."
-  Alex - Howick, Auckland, December 2006